Improve product quality using Escape Defect Analysis

Escape Defects are issues that are identified by customers after the product has shipped, and as such have also been missed by the test teams. Defects identified after a product has shipped have the most significant cost impact to a business, both in development costs (find, fix & update) and impact to brand. Escape Defect…

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Prevent “Quality Deficit” in your Software Products

We can consider that the software quality deficit gap is the time taken to evolve a product from initial release until perceived as being of good quality. It is variable depending on the number of copies of the software in circulation, how thoroughly it is used, and more importantly, the number of iterations required to…

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Five principles for engineering high quality software to take into the New Year

Experience has taught users to avoid the latest versions of software applications until the inevitable maintenance releases, and patches have been released. This post discusses five actionable ideas to help development groups close the quality gap.

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